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We ensure our valued customers complete satisfaction with every
purchase by offering a 15 day money back guarantee, from the time
the parcel is received. If for any reason you would like to return
your purchase, please contact us for instructions. We reserve
the right to reject packages from the USA or abroad returned without
proper authorization (improperly returned packages may incur customs
fees which we will not cover). We will not be responsible for
lost or damaged merchandise, so please insure all packages.
This policy does not include consumable products such as rosin
or strings, except in the event of a manufacturer's defect. Shipping,
brokerage, duty and foreign taxes are non-refundable.
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